Terms and Conditions
Terms and Conditions
Reservation and Ordering Policies:
When making reservations or placing orders at Nando’s restaurants, customers are expected to adhere to certain guidelines. This encompasses:
Accurate Information: Please ensure that all information provided for reservations or orders is accurate and up-to-date to facilitate smooth processing and service.
Respecting Reservation Times: We kindly request customers to respect the reservation times agreed upon. Prompt arrival ensures a seamless dining experience for all guests.
Cancellation Policies: Customers should familiarize themselves with our cancellation policies, which may vary depending on the reservation type and restaurant location. Failure to adhere to cancellation requirements may result in forfeiture of reservation rights or cancellation fees.
We appreciate your cooperation in adhering to these policies, as they contribute to the efficient operation of our restaurants and the satisfaction of all guests. Should you have any questions or require further clarification, please don’t hesitate to contact us.
Payment Terms:
At Nando’s, we outline specific payment terms to facilitate seamless transactions for both dine-in and online orders. Customers are expected to adhere to the following guidelines:
Prompt Settlement: Customers are typically required to settle bills promptly upon receipt. This can be done using various payment methods, including cash, card, or other approved forms of payment.
Discounts and Promotions: Any discounts, promotions, or participation in loyalty programs may be subject to specific terms and conditions. Customers are encouraged to review these terms carefully to ensure eligibility and compliance.
We appreciate your cooperation in adhering to these payment terms and conditions, as they contribute to the smooth operation of our services and the satisfaction of our customers. Should you have any inquiries regarding payment methods or terms, please feel free to reach out to our team for assistance.
Food Safety and Quality Assurance:
At Nando’s, terms and conditions upholding exemplary standards of food safety and quality are our top priority. We are committed to:
- Fresh Sourcing: Sourcing fresh ingredients of the highest quality.
- Hygiene Practices: Adhering to stringent hygiene practices to ensure the safety of our food.
- Regulatory Compliance: Complying with relevant health regulations to guarantee the well-being of our customers.
- Transparency: Providing transparent information regarding allergens and nutritional content of menu items.
Privacy and Data Protection:
Respecting customer privacy and safeguarding personal data is fundamental at Nando’s. We ensure:
- Privacy Policy: Outlining how customer information is collected, utilized, and safeguarded.
- Consent Mechanisms: Providing mechanisms for customers to consent to marketing communications.
- Legal Compliance: Adhering to data protection laws to ensure the security and privacy of customer data.
Intellectual Property Rights:
Nando’s brand identity, including logos, trademarks, and promotional materials, is protected by intellectual property laws. Customers and partners are expected to:
- Respect Rights: Respect Nando’s intellectual property rights and refrain from unauthorized use or reproduction.
Dispute Resolution and Legal Jurisdiction:
In the event of disputes or conflicts, Nando’s terms and conditions outline:
- Resolution Procedures: Stipulating procedures for resolution, such as arbitration or mediation.
- Legal Jurisdiction: Specifying the jurisdiction governing the terms to provide clarity on applicable laws and regulations.
Conclusion:
Nando’s terms and conditions serve as a framework for transparency, accountability, and consistency across our operations. By understanding and adhering to these policies, customers can enjoy a seamless dining experience while ensuring mutual respect and compliance with Nando’s standards.